Denise is our Vice President of Operations and handles both Human Resources and Finance. After studying communications and broadcasting, Denise was hired as a receptionist at an Orange County based printing firm. Naturally outgoing, she excelled at the role of being on the front lines of ensuring customers were well treated and over time expanded her responsibilities, eventually specializing in Sales Support and customer service. Supporting both remote and local sales and delighting customers were the highlight of her day.
Denise’s interest is in helping people to realize their vision. She has been fortunate enough to have the ability to volunteer at church, school and their daughter’s activities for many years. She’s most proud of her time at National Charity League, serving as Grade Level Advisor, Fashion Show, Senior Presentation and Make a Wish fundraiser chair positions. As well as Nursery coordinator for their church, responsible for staffing, training and quality of the program.
Denise’s roles at Optimal are multifaceted, including Human Resources, training and compensation. She also manages our accounting and financials ensuring both accuracy and profitability. Denise sets the culture and ensures all employees feel welcomed and respected.
“I take pride in our products, the care we take of our customers and our focus on social responsibility. Customer service is our highest priority and our employees are the foundation of our customer care. Even with our high customer ratings, we have not become complacent and strive to ensure our customers are delighted every time.”